The Company respects your privacy and is committed to protecting any personal information that you share with us. This policy applies to any website we own or operate, including galacticmedallion.com. By using our sites — or by contacting us via telephone (+1 321-626-4532) or e-mail (concierge@galacticmedallion.com) — you accept the practices described here. If you do not agree, please refrain from using the Website.
This policy explains how we collect, use, and share the data we receive from visitors and clients. We serve travellers from around the world and therefore strive to follow internationally accepted privacy best-practices. If you have any concerns, please contact us.
Throughout this document we distinguish between personal data (information required to facilitate travel) and non-personal data (usage statistics, de-identified analytics, etc.). Both categories may be collected automatically or supplied by you during enquiries, newsletter sign-ups, or trip consultation.
■ Failure to provide requested information may impair our ability to curate itineraries.
■ Please ensure that any data you submit is accurate and up to date.
■ You are responsible for any third-party information shared through our Websites and must have that party’s consent.
We store the information you provide when you enquire, modify your profile, or book services through us, including traveller preferences and details of your companions. Payments are processed via Stripe; Galactic Medallion never sees or stores credit-card numbers. Stripe is certified as a PCI DSS Level 1 Service Provider, and as a Level 4 merchant we complete SAQ A documentation. (read Stripe’s privacy policy.)
We analyse de-identified usage data to improve user experience, optimise marketing, and generate internal reports. Tools such as cookies help remember your preferences and tailor content.
A cookie is a small text snippet stored in your browser that lets the site remember your visit. You can disable cookies in browser settings, though certain functionality may be affected.
■ Activity necessary for the site’s core functions
■ Activity for saving preferences, optimisation, and statistics
Most browsers allow you to clear or block cookies. See instructions for Firefox, Safari, Chrome, and Edge / IE.
We use anonymised data sets for product improvement, demographic analysis, and legitimate business reporting, and may share such insights with future partners.
■ Verifying identity
■ Communicating travel information, marketing offers, and booking assistance
■ Analytics and product enhancement
■ Disclosure to personnel, contractors, or legally-authorised bodies
■ Any other purpose with your consent or as required by law
We may share your personal data with trusted service providers to facilitate travel arrangements, always in accordance with their own privacy policies.
All data is processed using secure IT systems by authorised staff or vetted partners. Because our travellers hail from around the world, data may be transferred internationally; we uphold EU and U.S. privacy safeguards wherever your data resides.
You may request access to, correction of, or deletion of personal data we hold about you. Contact concierge@galacticmedallion.com for assistance. Our sites do not currently respond to “Do Not Track” browser signals.
We review our practices periodically and may update this policy by posting revisions on the Website or notifying you via e-mail. The latest revision date appears below; continued use signifies acceptance.
Questions? Reach out via our contact page or e-mail concierge@galacticmedallion.com.
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